Consulting Division

Larry Laux
CEO Metrix, Inc.

"Metrix worked with Artizen as our implementation partner on numerous major projects. The successes we've experienced together at Canon USA, Tektronix, Getronics, Fujitsu and other major companies prove their value. Artizen has highly skilled, professional employees who focus on the client's success."

Change Management

Changes in business process and/or information systems can be met with significant resistance unless a well thought out change management plan is developed and executed as part of the project. Too many projects are executed successfully from a technical perspective but are viewed as failures because user concerns were not addressed, impacts were not communicated or training was inadequate.

Methodology

Artizen's provides a complete methodology for implementing change. An Artizen change management specialist will lead your project team and end users through the methodology step by step. A well executed change management plan will include the following high level activities:

  • Stakeholder analysis
  • Audience analysis
  • Impact assessment by stakeholder, organization and job role
  • Resistance / Acceptance analysis
  • Resistance messaging/education
  • Change management plan

The change management plan includes results of the above activities and it lays out the task plan for communication and education. It specifies who will develop the content, who will deliver the communication, when it will be delivered, who the recipients are, and how it will be delivered (e-mail, voicemail, presentation, VOD, formal training, off sites, etc.).

Consulting Practices

Project Management

Software Package Implementation

Business Intelligence

Software Integration & B2B

Data Migration

Software QA

Load Testing & Performance Tuning

Change Management

Transition Planning & Readiness

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